Quality Policy


The Quality Policy of New Medical is as follows:

New Medical is a medical devices sales company servicing Australia and New Zealand.

Our activities include:

  • selling medical devices to hospitals
  • completing and shipping orders
  • purchasing medical devices from suppliers
  • contacting hospitals regarding medical supplies

Our Quality Management System (QMS) is based on the International Quality Management Standard AS/NZS ISO 9001:2015.

Our commitment is to:

  • Comply with client specifications and relevant statutory requirements
  • Establish and maintain objectives and targets with the aim of eliminating inefficiencies
  • Define roles and responsibilities of personnel

– Comply with ISO 9001:2015

– Make available all operating instructions and directions to ensure service consistency

  • Ensure that our employees, and providers of labour and contract services are appropriately qualified and competent
  • Monitor, inspect, measure and report the effectiveness of our quality management goals and system.

Our business goals are to:

  • Have a growing and sustainable business
  • Comply with our legal and safety obligations
  • Become a more environmentally aware and sustainable business
  • Consistently meet our client requirements
  • Improve the performance of our employees through training and consultation.

This statement is issued to indicate our commitment to our clients and our standards of service. The full support of our employees, suppliers and subcontractors is sought in meeting our commitment.